NVD Vulnerability Detail

CVE-2019-12746

Summary	An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.
Publication Date	Aug. 21, 2019, 11:15 p.m.
Registration Date	Jan. 26, 2021, 11:38 a.m.
Last Update	Nov. 21, 2024, 1:23 p.m.

Affected software configurations

Configuration2		or higher	or less	more than	less than
cpe:2.3:o:debian:debian_linux:8.0:::::::*

Related information, measures and tools

No	URL	タグ
1	http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html	Broken Link
2	http://lists.opensuse.org/opensuse-security-announce/2020-04/msg00038.html	Broken Link
3	http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html	Broken Link
4	http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00066.html	Broken Link
5	http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html	Broken Link
6	http://lists.opensuse.org/opensuse-security-announce/2020-09/msg00077.html	Broken Link
7	https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/	Patch Vendor Advisory
8	https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/	Patch Vendor Advisory
9	https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html	Mailing List Third Party Advisory
10	https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html	Mailing List Third Party Advisory
11	https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
12	https://lists.debian.org/debian-lts-announce/2023/08/msg00040.html
13	https://www.otrs.com/category/release-and-security-notes-en/	Release Notes
14	https://www.otrs.com/category/release-and-security-notes-en/	Release Notes

Common Vulnerabilities List

No	CWE	Name	URL
1	CWE-200	情報漏えい	https://cwe.mitre.org/data/definitions/200.html

JVN Vulnerability Information

Open Ticket Request System における情報漏えいに関する脆弱性

Title	Open Ticket Request System における情報漏えいに関する脆弱性
Summary	Open Ticket Request System (OTRS) には、情報漏えいに関する脆弱性が存在します。
Possible impacts	情報を取得される可能性があります。
Solution	ベンダより正式な対策が公開されています。ベンダ情報を参照して適切な対策を実施してください。
Publication Date	July 12, 2019, midnight
Registration Date	Sept. 3, 2019, 9:47 a.m.
Last Update	Sept. 3, 2019, 9:47 a.m.

Affected System

Debian

Debian GNU/Linux

OTRS プロジェクト

OTRS Community Edition 5.0.36 までの 5.0.x

OTRS Community Edition 6.0.19 までの 6.0.x

CVE (情報セキュリティ共通脆弱性識別子)

No	Name	URL
Common Vulnerabilities and Exposures (CVE)
1	CVE-2019-12746	https://cve.mitre.org/cgi-bin/cvename.cgi?name=CVE-2019-12746
National Vulnerability Database (NVD)
2	CVE-2019-12746	https://nvd.nist.gov/vuln/detail/CVE-2019-12746

CWE (共通脆弱性タイプ一覧)

No	Name	URL
JVNDB
1	CWE-200	https://jvndb.jvn.jp/ja/cwe/CWE-200.html

ベンダー情報

No	Name	URL
Debian
1	[SECURITY] [DLA 1877-1] otrs2 security update	https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html
OTRS
2	((OTRS)) Community Edition Release Notes	https://community.otrs.com/category/release-and-security-notes-en/
3	Security Advisory 2019-12: Security Update for OTRS Framework	https://community.otrs.com/security-advisory-2019-10-security-update-for-otrs-framework/

Change Log

No	Changed Details	Date of change
1	[2019年09月03日] 掲載	Sept. 3, 2019, 9:47 a.m.